Privacy policy
Last updated: September 12, 2025
Our Promise to You
At District Sevyn, your privacy matters. We only collect the information we need to process your orders, provide customer support, and improve your shopping experience. We never sell your data. Because our store runs on Shopify, some information is also processed by Shopify to help us securely provide and improve your experience.
For the full details, please review the sections below.
Who We Are
District Sevyn operates this store and website, including all related information, content, features, tools, products, and services (the “Services”). District Sevyn is powered by Shopify, which enables us to provide these Services to you. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or use our Services.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to personal information.
Personal Information We Collect
When we say “personal information,” we mean any information that identifies or could reasonably be linked to you. We may collect:
- Contact details: name, billing/shipping address, phone number, and email address.
- Payment information: card details, transaction information, and payment confirmations.
- Account details: username, password, preferences, and settings.
- Order details: items you view, add to cart, Wishlist, purchase, return, or exchange.
- Communications: any messages you send us (e.g., customer support inquiries).
- Device and usage data: IP address, browser type, cookies, interactions with our site.
Where We Get Your Information
We collect personal information:
- Directly from you when you place an order, create an account, or contact us.
- Automatically through cookies and similar technologies when you browse our site.
- From service providers (like Shopify, payment processors, and shipping partners).
- From third parties if you interact with us through social media or ads.
How We Use Your Information
We use your information to:
- Provide and improve our Services: process orders, ship products, manage your account, and recommend items.
- Communicate with you: send order confirmations, updates, and customer support responses.
- Marketing (if you opt in): send promotions, new collection updates, and personalized ads.
- Fraud prevention and security: verify identity, detect suspicious activity, and protect your account.
- Legal compliance: meet applicable laws, respond to legal requests, or enforce our Terms.
How We Share Your Information
We may share your information:
- With Shopify (our e-commerce platform).
- With service providers like payment processors, shipping carriers, and third-party printers (for DTF and sublimation transfers).
- With marketing partners to deliver ads, subject to your opt-out rights.
- If required by law or legal process.
- In connection with a business transaction (e.g., merger, bankruptcy).
We never sell your personal information.
Relationship with Shopify
Our Services are hosted by Shopify. Shopify may process your personal information (along with data from other merchants) to provide and improve services. To learn more about Shopify’s data practices and your rights, see Shopify's Privacy Policy.
Children’s Data
Our Services are not intended for children. We do not knowingly collect information from anyone under the age of 16 (or the age of majority in your area).
Cookies and Tracking
We use cookies and similar technologies to:
- Keep items in your cart.
- Improve site performance.
- Show relevant ads.
You can manage cookie preferences in your browser settings.
Security and Retention
We take reasonable measures to protect your data. No system is 100% secure, so we encourage you to keep account details safe.
We keep your personal information as long as necessary to fulfill your orders, provide services, comply with laws, and resolve disputes.
Your Rights
Depending on where you live, you may have the right to:
- Access or request a copy of your data.
- Request corrections or deletion.
- Request transfer of your data.
- Opt out of targeted ads or marketing emails.
- Restrict certain uses of your data.
To exercise these rights, email us at info@districtsevyn.com. We may ask you to verify your identity before completing your request.
International Transfers
Your information may be transferred, stored, or processed outside of your home country, including in the United States. Shopify relies on approved legal mechanisms (such as Standard Contractual Clauses) when transferring data internationally.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect business, legal, or regulatory updates. When we do, we’ll update the “Last updated” date above.
Contact Us
If you have questions or concerns about this Privacy Policy or your data rights, please contact us:
District Sevyn LLC
Phone Number: (904) 657-0885
Email: info@districtsevyn.com
Address: District Sevyn, 4016 3rd Street South, Jacksonville Beach FL 32250, United States